Payment Methods

Payments need to be made as a deposit based on the room category. If you opt for our medical tour package, the net package amount should be paid at the time of admission.

We accept payments through Travelers Cheque, Credit Cards (Master, Visa or Amex), and foreign currency. A receipt will be issued for all payments made, and at the time of discharge an itemized bill is presented

In case, your visit has been coordinated through our Health tour representative office at your home country, with our consent you can also pay us in advance through the representative’s office.

We, at Apollo Hospitals believe the world is our extended family, and by providing you world-class patient care, we dream of a healthy, happy planet for all

Insurance Partners

Our International Insurance / TPAs / Medical Assistance Partnerships:

	Blue Cross Blue Shield
	ALICO (American Life Insurance Company)
	CIGNA
	Seven Corners Inc
	International SOS
	Asia Rescue & Medical Services
	Asia Medical Assistance

Insurance Guide for International Patients

Planned Admissions

In case of a planned admission, to avail insurance coverage from your international insurance company, the following steps can be followed.

1. Check with our Dept of International Patients Services if your insurance provider is recognized by our hospital for insurance covered treatment.
   

2. If your company is listed you may contact them directly from your home country and seek an issue of GoP (Guarantee of Payment) by fax to our International Patients Service office.
   

3. Once our International Patients office confirms the receipt of GoP from your insurance provider you can avail insurance covered treatment at our hospital.
   

4. In cases where the International Patients Office contacts your insurance company (provided they are in our panel) for GoP on your behalf, your claim to avail insurance covered treatment will depend upon your insurance company’s response and the hospital will not be responsible for any delay on their part. We will not entertain any GoP after discharge and in case of delayed response from Insurance Company you are required to make appropriate deposit to the hospital and if the delay extends to your discharge date you will need to make full payment to the hospital. The hospital will issue a refund of your deposit, subject to receipt of GoP from your insurance company. In cases where the GoP is delayed or not received at the hospital, you can claim a refund directly from your insurance provider. However refund will be subject to their discretion.
   

5. Any hospital charges not covered by your insurance provider must be paid to the hospital.

Unplanned Admissions:

This happens mostly in a medical emergency. Most of the international insurance companies provide an option for contact in case of medical emergency. Please note that provision of emergency contact details by any international insurance company does not entail an insurance covered treatment at our hospital and it is strictly based on our arrangement with your insurance provider. However you will be provided all required medical care at our hospital and you can continue your treatment after paying the required deposit to the hospital.