Telephone +91-40-23554563 (Office)
Week days: 09:30 - 17:30 Saturday: 08:00 - 12:00 Sunday: Closed

Frequently Asked Questions

The following are some frequently asked questions by International Patients :-

Q. What information would I need to provide to make the first appointment?
A. Please provide us with the following details:
Name of Patient (as in the passport)
Passport number
Current address
Contact phone number
Date of birth
Notes on your medical problem
Preferred date of appointment

Q. If I do not have a specific doctor in mind, would you be able to recommend a doctor?
A. Yes, we will be happy to recommend a doctor based on the information provided by you on your condition.

Q. What documents would I need to bring with me for my first appointment?
A. Certain documents must always be with you. Ensure that you carry multiple copies of the same and keep the originals in a safe place when abroad.

  Records like X-Rays, MRI’s, health histories, photographs, immunization records, prescriptions, and any other health records relevant to the surgery. Remember to carry all these medical reports and any medicines in your carry-on luggage.

  Passport and visa: You will need a passport for yourself and your travel companion (if any). Depending upon the country you are traveling from, you may or may not need a visa.

  Credit cards, debit cards and travelers checks: Bring some local currency, travelers checks and one or two major credit cards and debit cards.

  Carry your driver’s license or any valid proof of identity and make sure it will remain valid while you’re traveling.

  If you are referred by a doctor, please bring along the contact details of the referring doctor.

Q. Do I need a doctor’s referral from my home country?
A. No, you do not need a referral from your home country.

Q. If my treatment requires that I enter India several times, would I need a visa for subsequent visits?
A. You can apply for a multiple entry visa with the Immigration Authority, if your treatment requires that you enter India several times. The hospital can issue a letter to support your application, if necessary.

Q. Would I be informed of the medical costs associated with my treatment before I come to Hyderabad, India?
A. We will give you the estimated medical costs, based on the medical report you provide. However, should there be a revision to the estimated charges given earlier, following your first consultation with the doctor, we will inform you again of the revised estimated medical costs.

Q. Is there accommodation near the hospital for my family members?
A. We can arrange for accommodation either at nearby hotels for short-stays or serviced apartments for longer stays. Click here for list of hotels.

Q. I do not speak English or Hindi can you arrange for translators?
A. We will be happy to arrange for translators for you. Just inform our International Patient Service officers when your appointment at the hospital is confirmed.

Q. Can your hospital cater for special dietary needs?
A. We can make the appropriate arrangements. Please inform our International Patient Service officers when you are admitted.